What is the difference between the F200 and F100 filters?
The F200 Series filters are Honeywell's Ultra Allergen Reduction media.  They are Honeywell's most efficient media filter with an initial efficiency rating of 95% at 10 microns.  The F100 Series filters are Honeywell's standard media filter.  They have an initial efficiency rating of 83% at 10 microns.  The F200 filter has a MERV rating of 13.  The F100 filter has a MERV rating of 10.  Media filters are at their least efficient state at start up.  The standard fiberglass filter is 17% efficient at 10 microns.

How do I clean my pre-filters?
Clean your pre-filters every 2-4 months. Pre-filters are very delicate and care should be used while cleaning them. Do not clean pre-filters in the dishwasher. Tap water from the sink or an outside hose should work fine. Do not whip or shake the pre-filters when drying as this could cause ripping. Always allow the pre-filters to dry before placing them back in the air cleaner. 

How do I wash my cells?
(Using the dishwasher)

Honeywell recommends consulting the manufacturer of your dishwasher
 before you attempt to wash the electronic cells.

The only recommended washing methods for Electronic Air Cleaner cells are with soaps that are safe for use on aluminum, such as automatic dishwasher detergents.  Do not use Coil Cleaners or Contact Cleaners.  When placing the cells in a dishwasher, set four glasses upside-down to rest the cells on top of.  This will protect the cells from the dishwasher spikes that may break ionizing wires, and bend collector plates.  Never allow the cells to go through the drying cycle. This will "bake on" any materials that were not removed during the wash cycle.  Be careful when removing cells after washing. The cells may be hot, and sharp edges may cause cuts.  After washing the cells, take a clean cloth and gently wipe down the ionizing wires.

(Using a tub)
You may also use a tub with hot water to wash your electronic cells.  Dissolve approximately 3/4 of a cup of automatic dishwasher detergent per cell in a large plastic tub.  Let soak for 15-20 minutes.  Agitate up and down few times then remove. 

Has the F35 Expand Pac filter been replaced?
Yes, by the F200E Elite media filter.

How often do I need to replace my filters?
Every 6 to 12 months depending on the conditions in your home.

Can I order products that I do not find in the store?
Yes, we can special order many Honeywell replacement products.  If you do not find what you are looking for please call us and we will do our best to locate it for you. 

Do you sell Honeywell air cleaners, humidifiers or UV air treatment systems via the on-line store?
We sell or can order for you most replacement products for Honeywell air cleaners, humidifiers and UV systems.  However, we discourage the sale of the actual product via the web.  In many cases the installation of the product by the homeowner voids the warranty.  We encourage you to have a professional in your area, with the correct tools and experience, install your product.  Then come see us for all your replacement parts.

Do you sell replacement parts for Honeywell portable air cleaners?
Sorry, at this time we only carry replacement parts for Honeywell whole-house systems.  Please use this link to visit KAZ. They carry Honeywell portable products. (1-800-332-1110)